Support Center

Design, branding and images

Last Updated: Dec 03, 2018 02:54PM EET

Promote your brand and sponsors.
Design your event page, tickets, wallet, badges, invoices, etc. at Setup > CUSTOMIZE

Event Page Header Image 
Used for your event registration page.
By default is also used by every automated email message or invitation for your event (you have the option to disable this at Setup > Settings, Email template options, uncheck Include event info).
Suggested: 1100px x 300px
Type: .png, .jpg

Event Page Background Image 
Used for your event registration page.
Suggested: 1440px x 900px
Type: .png, .jpg

E-mail messages
You can insert any image in e-mail messages. 
Suggested size: max width 500px
Type: .png, .jpg

You can insert images in the registration form. 
Suggested size: max width 500px
Type: .png, .jpg

Apple Wallet 
Setup > Apple Wallet
Each ticket type can have its own background color and image for Wallet.
Image size:  640px X 170px   Type: .jpg, .png

Setup > Tickets
Each ticket type can have its own design (HTML).
We provide a default template.
Suggested Image Size: 300px X 80px  Type: .jpg, .png

Facebook share
Setup > Facebook
Image used when you or other visitors share your event on Facebook.
Image Size: 600px x 315 px or 200px x 200px
Type: .png, .jpg

Note: Sometimes even if you update the Facebook image,  Facebook still uses the previous image, due to caching. To enforce Facebook to use the image you uploaded:
a) Go to
b) Paste your event URL  and click Debug
c) At section "When and how we last scraped the URL" click Scrape Again

Image for Badge / Badge background
Used for badge printing.
Background Size:
A6 Portrait: 1240px X 1748px
A6 Landscape: 1748px X 1240px
Type: .png, .jpg
If you need help to customize badges please send e-mail to help at

Image for  mobile app
Used by Eventora app for iPhone and Android.
Suggested: 1000 x 1650 
Type: .png, .jpg.

Image for WebApp

Used for the header of the WebApp.
Suggested: 240px x 70px 
Type: .png, .jpg.

Other images (optional)
  • Image for  invoices (optional)
  • Image or background images for certificates

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